How it works
One call, start to finish.
Here is exactly what happens between your phone ringing and a job showing up on your calendar.
The call you would have missed
- 1
The phone rings. You’re busy.
You’re on a ladder, under a sink, or halfway through a cut. You can’t stop and you can’t answer.
- 2
Rae answers and asks about the job.
She finds out what they need, where they are, how big it is, and when they want it started.
- 3
You get a booked job, not a voicemail.
She puts the visit on your calendar and texts you the whole story. You call back knowing everything.
On the call
Rae
Tell me about the project and what you’re looking to do.
Caller
We want to open up the kitchen and redo the cabinets and floors.
What lands on your phone
- Job
- Kitchen remodel
- Budget
- $85k–$120k
- Where
- Round Rock, TX
- Start
- In 3–6 months
- Site visit
- Thursday, 9:00 AM — confirmed
Call summary
Kitchen remodel
- The job
- Wants to open up the kitchen into the dining area, new cabinets and flooring throughout.
- Timeline
- Looking to start in 3–6 months.
- Booked
- Site visit — Thursday, 9:00 AM
- Calendar invite sent
- Confirmation texted to the customer
What it does
- 01
Answers every call
She picks up instantly, every time — day or night.
- 02
Works out the job
Budget, scope, timeline, and location.
- 03
Schedules the visit
Finds the right time and books it on your calendar.
- 04
Hands it over clean
You get the whole story and the next step, by text.
Getting started
Answering by tonight
- 01
Forward your number
Keep the number you already have. Send it to Rae all the time, or only when you don’t pick up.
- 02
Tell her about your shop
Your trades, your service area, your hours, your price ranges, and what counts as an emergency.
- 03
She starts answering
Usually the same day. You get a text after every call, and you can change her answers any time.
Your patch
She only books what you can actually drive to.
You set the radius and the ZIP codes. She turns down the rest politely instead of putting a two-hour round trip on your calendar.
- Routed to you or your crew
- Filtered by ZIP code and time of day
- No call centers, ever
Service radius
Up to 75 miles
Primary ZIPs
- 78701
- 78702
- 78703
- 78704
- 78717
- 78731
- 78745
- 78746
- 78613
Outside your area? She takes the details and tells them straight, instead of wasting a visit.
Straight answers to common questions
Voicemail asks people to wait. Most of them just call the next contractor instead. Rae talks to them, gets the job details, and books the visit while they’re still interested.
No. An intake bot reads a form out loud and writes down whatever it hears. Rae holds a conversation, knows your trades and your service area, decides what’s urgent, and books into your real calendar. If a caller jumps ahead or changes their mind, she keeps up.
She answers as your office and sounds natural. If anyone asks whether she’s a real person, she tells them she’s an AI assistant. We don’t trick your customers.
Yes. She’s set up per shop, not per trade. General contractors, remodelers, handymen, roofers, painters, concrete, decks, plumbing, electrical, HVAC — the questions change, the job doesn’t.
No. Plans are month to month and you can cancel any time.
No. Every plan is one flat monthly price. She answers as many calls as come in, with no per-call limits, no per-minute meter, and no overage fees.
Read more
More on handling the phone side
- The 3-day cancellation rule for signed contractsWhat contractors need to know before signing an in-home contract, taking a deposit, or starting work.
- How many times to follow up with a lead before you let it goA follow-up schedule that keeps slow leads alive without turning you into the shop that will not stop calling.
- Should you charge for estimates? A straight answer for contractorsWhen charging wins you better work, when it costs you jobs, and how to introduce a fee properly.
- How to spot a tire kicker on the phone, before you drive outThe signals that separate a serious customer from someone collecting numbers, and how to handle both.
- The after-hours call policy every contracting shop needsDecide which calls are worth answering at night, who they go to, and what happens to the rest.
- Voicemail, answering service, or receptionist: what actually fits a contracting shopAn honest comparison of the three ways to handle calls you cannot take, including where each one fails.
- The nine questions to ask on every remodel callGet budget, scope, and timeline out of a first call without making it feel like an interrogation.
- What a missed call actually costs your contracting businessWork out the real number for your own shop, using jobs you have already booked this year.
See it in action
Book a short walkthrough and we’ll show you Rae taking a call for a shop like yours.
Book a walkthrough
15 minutes, no pitch deck.
Or just call us
(555) 014-0000